All WorkUpgather / Portfolio

RESEARCH & DISCOVERY

Understanding the work behind every event

UpGather connects event creation, registration, speakers, sponsors, and publishing. The design challenge was helping teams coordinate that work and see what needed attention next.

Event team member reviewing event information at a desk

Product

Upgather - Event SaaS Creator

My role

Principal Product Designer

Format

Product design & prototyping

Focus

Enterprise UX, Experience architecture

Evidence before assumptions

I used workflow analysis, stakeholder input, prototype iteration, and implementation feedback to shape a clearer operational workspace. These are project signals and design interpretation, not a formal participant study.

RESEARCH METHODS

01

WORKFLOW ANALYSIS

Reviewed end-to-end workflows across Events, Speakers, Sponsors, Agenda, Registration, Members, Organizations, Invitations, analytics, and publishing.

02

STAKEHOLDER DISCOVERY

Translated evolving business, customer, product, and technical requirements into workflows, interaction models, and product direction.

03

COMPETITIVE / DESK RESEARCH

Framed comparisons around event creation, operational context, and workflow continuity; benchmark results are not available in the project record.

04

PROTOTYPE ITERATION

Created and refined high-fidelity concepts for dashboards, event creation, side panels, registration, sponsors, members, organizations, and related experiences.

05

DESIGN-SYSTEM AUDIT

Reviewed typography, spacing, status patterns, list rows, components, and interaction consistency across UpGather.

06

IMPLEMENTATION QA

Compared Figma designs against the built application and worked with Engineering to resolve visual and interaction differences.

DESIGN SIGNALS

01

FRAGMENTED WORK

Project materials describe work spread across UpGather, Asana, email, spreadsheets, and other systems.

02

LOW VISIBILITY

Event teams needed a clearer view of what still needed attention before an event was ready.

03

INCONSISTENT PATTERNS

Similar workflows showed differences in typography, spacing, status, hierarchy, and interaction patterns.

04

NAVIGATION FRICTION

Navigation could make it hard to locate the right place to update work.

05

NO CLEAR NEXT STEP

Information was available, while the next useful action was not always clear.

06

DESIGN-TO-BUILD FRICTION

Figma-to-product differences called for more implementation review and correction.

DESIGN INTERPRETATION

Users didn't need more features. They needed the system to tell them what mattered next.

A synthesis of documented workflows and project input—not a verbatim participant quote.

SIGNALS

→

Tasks, event status, integrations and user activity

PRIORITIZATION

→

Role, urgency, deadline and event impact

CONTEXTUAL GUIDANCE

→

Surface what needs attention

DIRECT ACTION

Take the user directly to the work

This interpretation shaped a product direction: bring priorities into the working context, then make the next step easy to reach.

Operational context

Event readiness

Next action

Workflow continuity

RESEARCH ARTIFACT

Existing dashboard view

Operational workspace

The workspace brings task status, registration activity, and event readiness into one operational view.

Existing event workflow view

Event list and details

The event list and detail panel keep status, agenda, speakers, registration, and sponsors close to the selected event.

Mapping the end-to-end event lifecycle to surface where work branched across tools and roles.

Workflow analysis · Research method 01

RESEARCH NOTE

The available project record describes workflow analysis, stakeholder input, design iteration, design-system review, and implementation feedback. It does not include a formal participant study, named competitive benchmarks, test results, or measured outcomes.

PRODUCT DIRECTION · DESIGN DECISIONS

Turn operational signals into the next step

I translated the design interpretation into a workspace that brings My Work, task status, event readiness, and contextual actions into view instead of scattering them across navigation.

  1. 01Read the signalsTasks · event status · deadlines
  2. 02Set priorityUrgency · role · event impact
  3. 03Make the next step visibleContext · guidance · direct action
PRODUCT VIEW

Current dashboard

My Work, event readiness, and upcoming events bring operational context into one workspace. Shown as product evidence; no outcome attribution is implied.

DESIGN PROTOTYPE

Interactive prototype

Explore the dashboard and event workflows. This interactive design prototype communicates responsive behavior and is not a shipped product.

FUTURE-STATE CONCEPT

North Star concept

A concept for surfacing task status, event readiness, upcoming work, and contextual signals in one workspace. Personalization and AI assistance remain concept directions.

MY ROLE & OWNERSHIP

From product direction to implementation

As Principal Product Designer, I carried the experience from North Star direction through detailed interaction design, prototypes, design-system work, and implementation support.

01 I led

  • Product directionTurned changing business, customer, product, and technical needs into a clear experience direction.
  • Experience architectureStructured connected event-operations workflows across the platform.
  • Product alignmentWorked across Product, Engineering, Data / AI, Content, and business stakeholders.

02 I designed

  • Operational workspaceDashboard patterns for My Work, task status, event readiness, and upcoming work.
  • Event workflowsCreation, registration, contextual panels, full-screen flows, and responsive interactions.
  • Reusable patternsHigh-fidelity prototypes, interaction states, and shared Figma components.

03 I partnered

  • Engineering handoffConnected design intent across Figma, Storybook, specifications, and repository workflows.
  • Implementation reviewCompared designs with the built experience and worked through visual and interaction gaps.
  • IterationUsed implementation feedback to refine shared patterns and change tracking.

HOW I WORKED

Cross-functional partnership

Principal Product Designer

↔

Product

Engineering

Data / AI

Content / Editorial

Business stakeholders

I worked directly with Engineering throughout design and implementation, using prototypes, Figma, Storybook, repository workflows, MCP-based handoff, and visual QA to reduce the gap between design intent and the built product.

DESIGN → BUILD WORKFLOW

01 / 08

Discovery

Reviewed end-to-end workflows across events, speakers, sponsors, agenda, registration, members, organizations, invitations, analytics, and publishing.

DELIVERY & EVIDENCE

What the work demonstrates

The strongest evidence here is product direction carried into workflow concepts, detailed design, and an interactive prototype.

DESIGN DELIVERABLES

Direction carried into detail

Operational workflow concepts, responsive interaction patterns, shared Figma components, specifications, and implementation reviews.

PRODUCT & PROTOTYPE

Current views beside future concepts

The gallery labels the existing product view, interactive design prototype, and North Star concept separately. The prototype is not presented as a shipped feature.

MEASURED IMPACT

Outcome metrics not available

The available project record does not include launch, adoption, conversion, or task-time results, so none are claimed here.

REFLECTION This work shows how I connect product direction with hands-on design: making complex event operations easier to navigate and carrying those decisions through engineering review.