01 / CISCO SYSTEMS · ENTERPRISE PRODUCT STRATEGY & UX

Cisco Vision: Scaling enterprise kiosks & digital signage.

Connecting multi-display management, public-facing touch experiences, and enterprise administrative dashboards.

I led UX architecture and dashboard design, bringing complex signage controls into an understandable experience for enterprise and stadium operators.

Connected displays in a Cisco Vision control-room setting
Connected display context
ROLESenior Product Designer · Enterprise UX & Dashboards
SCOPEKiosks → Digital signage → Admin dashboards
DESIGN FOUNDATIONLayout grids · Data visualization · Reusable UI
ENGAGEMENTFebruary 2007 – March 2014

02 / MY CONTRIBUTION

Connecting complex systems to clear operator workflows.

I connected product strategy, UX architecture, and dashboard design across administrative controls and public-facing screens. My work shaped navigation, multi-screen flows, and reusable interface foundations so operators could move from a venue-wide view to the next task.

I partnered with Product, Engineering, Networking, and Systems Architecture to reconcile user needs with hardware and delivery constraints. Research, workflow exploration, prototypes, and design specifications supported alignment and implementation handoff.

DESIGN SYSTEMS & DELIVERY

Reusable UI patterns, component states, and layout specifications connected design intent with engineering handoff.

03 / THE ENTERPRISE CHALLENGE

Many screens. One operational picture.

Fragmented controls make it harder to understand what is playing, where it belongs, and what needs attention. The design challenge was to make multi-screen configuration and status legible without overwhelming the operator.

CONSTRAINT 01

Hardware & touch context

Account for varied aspect ratios, ambient lighting, viewing distance, and public touchscreen targets. A kiosk interaction and an admin action serve different physical contexts.

CONSTRAINT 02

Data density & telemetry

Prioritize scheduling, display status, and actionable alerts. Reveal detailed device information when needed, while keeping the operational overview scannable.

CONSTRAINT 03

A consistent component language

Connect administrative portals and public-facing displays through shared hierarchy, states, and layout rules, while adapting interaction patterns to each surface.

04 / SOLUTION & COMPONENT ARCHITECTURE

Connect the control layer to the physical experience.

Organize displays into recognizable groups, keep content assignment close to its destination, and make status visible before the next action. Select a layer to inspect its role.

PEOPLE

Venue operations

Venue teams coordinate what needs to happen before, during, and between live events. The interface layer gives operators a place to configure the experience.

Experience-layer view based on Cisco product documentation and the project brief. Original administrative screens and component specifications can be added alongside the available project media.

OPERATOR WORKSPACE

Structure before detail.

Use a clear display hierarchy, contextual media assignment, and consistent monitoring patterns. Drag-and-drop assignment should retain a visible destination and an accessible alternative.

REUSABLE PRIMITIVES

Consistent across form factors.

Shared layout grids, status indicators, data-visualization widgets, and touch states establish a common language without forcing every display into the same layout.

ADMINISTRATIVE DASHBOARDOriginal artifact to be added
Figure 4.1 — Administrative dashboard overview

Reserved for the original browser-frame dashboard showing display hierarchy, content assignment, and status.

KIOSK COMPONENT SYSTEMOriginal artifact to be added
Figure 4.2 — Interactive kiosk UI components

Reserved for original touch primitives, layout variants, and component-state documentation.

05 / WORKFLOW, ARTIFACTS & IMPACT

From display discovery to operational confidence.

Four task stages connect the operator’s workspace to the experience on the screen. The snapshot describes the workflow structure; the gallery below shows the available project media.

  1. 01

    Discover the network

    Map displays and groups

    Venue → Zone → Display
    ARTIFACT SLOT

    Topology wireframe / flow

  2. 02

    Design the kiosk moment

    Make touch navigation clear

    Entry → Browse → Action
    ARTIFACT SLOT

    Kiosk UI / touch states

  3. 03

    Orchestrate the content

    Connect media to place and time

    Content → Assignment → Schedule
    ARTIFACT SLOT

    Admin assignment interface

  4. 04

    Monitor & recover

    Surface status and next actions

    Status → Alert → Resolution
    ARTIFACT SLOT

    Display-health dashboard

SPECIAL PROJECT / CDW × WEST COAST CUSTOMS

A connected experience.
Built to travel.

The CDW Technoliner brought interactive displays, collaboration spaces, and Cisco StadiumVision into a mobile technology showcase built by West Coast Customs.

CDW TECHNOLINERSoftware · Screens · Physical space
02

Inside the experience

Touchscreens and shared spaces for hands-on demonstrations.

03

Behind the screens

Onboard server racks supporting the technology showcase.

04

Technology meets the street

The vehicle’s exterior display installation.

05

The people behind the project

A moment with the West Coast Customs team.

06

Bringing the showcase together

Project event and team gathering.

Why it belongs in this storyA real-world setting for connected content: the experience extends from the control system to the screen and the space around it.

Read the project story (opens in a new tab)

DELIVERABLES & STRATEGIC LESSONS

Clarity at the control layer. Consistency at the screen.

The work connected enterprise workflows, dashboard foundations, and physical display experiences through a reusable interface language.

What the work established

  • UX architecture linking operators, content, and display destinations.
  • Reusable patterns for navigation, layout, status, and touch interaction.
  • Cross-functional design specifications and implementation alignment.

What I would measure

Configuration effort, operator task-completion time, assignment errors, and recovery success. Measured improvements are not yet documented here.